Where are you located?
New York City, New York.
Do you have a store i can visit?
we're an online store,but we do offer in-studio order pickups if you are in the nyc area. to schedule your pickup after purchasing on our website, click here
want to collab with us?
What sizes do your robes come in?
currently we make one size that typically works for size 2 to 22 but are working to size up. by nature, kimonos are sized generously but we are in the process of developing an extended size.
wHAT ARE YOUR CANDLES MADE OF?
we use only 100% cotton wicks and a high quality COCONUT AND SOY BLEND wax FOR a clean, slow burn.
we also work with a mission based company out of massachusetts to pour and hand package our candles. WE CHOSE THIS PARTICULAR MANUFACTURER NOT ONLY BECAUSE OF THEIR HIGH QUALITY HAND-POURED AND HAND LABELED PRODUCTION METHODS BUT ALSO BECAUSE THEY SUPPORT FEMALE REFUGEES AND ARTISANS THROUGH CANDLE MAKING, allowing them to earn a fair lving wage.
what is a sunday forever candle's estimated burn time?
for our 9oz candles, 40 hours. for our 11oz candles, 60 hours.
my bracelet broke, what do i do?
we hand make each and every bracelet, so from time to time a knot may not be tied perfectly or tight enough. if you're having trouble with your bracelet send us an email and we'll help you out. if it's been a few months and it breaks - that means it's probably doing its job of protecting you and it's time for a new one!
if your bracelet breaks within 90 days of purchase, we offer a one-time complimentary re-string.
do i need to take off my jewelry for showering, swimming etc?
this is a personal choice. we choose to never take off our bracelets, necklaces or anklets. They can withstand quite a bit of wear and tear but if you're concerned about them turning a bit or getting a dirty you should probably remove them. we like them to look worn and broken in, it gives them character :)
Will my bracelet or necklace tarnish?
the majority of our charms are gold filled, which is top quality and only second to solid gold. However, how long your bracelet or necklace lasts without turning or getting a bit dull depends on 3 main things
- what touches it: if your bracelet or necklace comes in consistent contact with Chemicals (for example: chlorine, bleach, sanitizers, fragrances, sunscreen)
- your body chemistry: everyone has different levels of hormones that react differently to gold filled products. people with higher hormonal levels tend to have their jewelry turn faster. If you sweat a lot, this can also have an effect on how quickly your jewelry tarnishes too!
- How you store/care for your jewelry: less airflow allows for lesser chance of oxidization (which is one of the reasons for tarnishing). for example, if you live in a humid environment, it may be best to store your pieces in a tight sealed zip lock bag overnight as an extra precaution:). we also suggest reducing tangles- the less tangled your pieces is with other jewelry- the longer it will last without tarnishing!
remember - we love the worn in look so we wear our jewelry during workouts, showers,while we’re sleeping (aka we never take them off). these are just the facts behind what could potentially cause your bracelet to lose some of that sine!
can i clean my bracelet or necklace?
while we don’t typically clean our sunday forever jewelry pieces (remember, we like that worn in look) you can gently clean them daily.
if you would like to clean your sunday forever pieces, we suggest giving it a quick rinse in lukewarm water and then drying with a soft cloth. This will help prevent tarnishing from factors like makeup, sweat, sunscreen aka things that come in contact with you jewelry daily.
want to learn more about gold filled jewelry?
suggested reading from one of our manufacturers, you can read more about gold filled jewelry here
ARE YOUR FRAGRANCES SAFE AND NON-TOXIC?
YES!!! fragrance products are safe. The Fragrance Industry worldwide is regulated by The International Fragrance Association (IFRA), an organization created in 1973. IFRA establishes the standards for fragrance materials, limiting or prohibiting the use of ingredients, based on the findings of The Research Institute for Fragrance Materials, Inc. (RIFM). RIFM is a non profit corporation created in 1966 and stands as the international scientific authority for the safe use of fragrance materials. All our products are formulated to comply with the most recent IFRA standards and regulations.
What about allergies?
Like certain food ingredients, fragrance materials may trigger allergies even when they come directly from nature. In fact, the highest number of potential allergens are in essential oils! It is practically impossible to create an allergen-free/100% natural fragrance. There is a lot of misinformation on this subject, and the bottom line is that if you notice rashes on your skin when using a particular fragrance, you should either spray it exclusively on your clothes or stop using it. If the allergic reaction is respiratory, common sense dictates that you stop using the product, and maybe even stop wearing any type of fragrance, as there is no good way to anticipate which fragrance is going to trigger an allergy or not. The unfortunate truth is that you being allergic is not necessarily a problem with the way the product is designed or the quality and safety of its materials. To dive deeper into the subject of Safety as it pertains to allergies, The European Commission has made it mandatory for any brand sold in Europe to label 26 recognized allergens present in a scented product and although we sell our brands in the US only, we have decided to follow this policy.
want to leARN MORE ABOUT FRAGRANCE?
VISIT OUR MASTER PERFUMERS VIA THEIR incredibly informative WEBSITE https://www.thesocietyofscent.com
Curious about price adjustments?
we are happy to honor price adjustments within 5 days of purchase. unfortunately, beyond 5 days we are unable to make any price adjustments to your purchase. thank you for supporting our small Biz!
WHEN WILL MY ORDER SHIP?
YOUR ORDER WILL TYPICALLY SHIP WITHIN 1-2 DAYS OF PURCHASE DATE. IF PLACED ON A FRIDAY OR OVER THE WEEKEND, ORDERS WILL BE SHIPPED THE FOLLOWING BUSINESS DAY.
WHAT IF I WANT TO PLACE A LARGE ORDER for corporate gifts, etc?
WE DO OFFER SPECIAL DISCOUNTS FOR LARGE ORDERS, JUST E-MAIL US AT NICETHINGS@SUNDAYFOREVER.COM
What if I need to change or cancel my order?
If your order hasn’t shipped yet send us an e-mail and we’ll do our best to change or cancel your order, no problemo.
What if something I ordered arrived damaged?
That’s a bummer, especially because we put extra care and attention in packing our items safely, however once your nice things leave our care, it’s a bit out of our control. Not to worry though, we’ll make it right! e-mail us right away & we'll help you out.
My package is lost (or maybe stolen?)!
first things first, track your item and reach out to your local usps directly. unfortunately After an order has left our loving hands we can’t be held responsible for lost or stolen packages.
What is your online return policy?
We accept returns or exchanges within 14 days of the original purchase date.Click here or e-mail email@example.com and we’ll issue a return label which you’ll receive via e-mail. Once we receive the return we’ll issue a full refund minus the cost of return shipping which is typically around $5-8. Our returns are processed every tuesday and friday
Please note that custom bracelets and monogrammed kimonos can’t be returned.