YOU GOT QUESTIONS? WE'VE GOT ANSWERS.
Where are you located?
New York City, New York.
Do you have a store i can visit?
we're an online store, for now. But, we have some good news! we do participate in some pop up events around nyc, and when we do, we'll post about it on instagram and/or facebook so you can come see some nice things in person.
Where are your products made?
All Sunday Forever products are made in the USA.
What sizes do your kimonos come in?
All of our kimonos are one size fits MOST.
wHAT ARE YOUR CANDLES MADE OF?
Our candles are made with soy wax. we also use a mix of high quality synthetic and natural oilS in our fragrances (as do most fine fragrances).
what is a sunday forever candle's estimated burn time?
for our 9oz candles, 40 hours. for our 11oz candles, 60 hours.
WHEN WILL MY ORDER SHIP?
YOUR ORDER WILL TYPICALLY SHIP WITHIN 1-2 DAYS OF PURCHASE DATE. IF PLACED ON A FRIDAY OR OVER THE WEEKEND, ORDERS WILL BE SHIPPED THE FOLLOWING BUSINESS DAY.
WHAT IF I WANT TO PLACE A LARGE ORDER LIKE CORPORATE GIFTS?
WE DO OFFER SPECIAL DISCOUNTS FOR LARGE ORDERS, JUST E-MAIL US AT NICETHINGS@SUNDAYFOREVER.COM
What if I need to change or cancel my order?
You can request to cancel your order so you can place a new order with the changes you need, but we try to ship as fast as we can, and once an order ships, we’re unable to cancel it. If you do end up needing us to cancel an order, please reach out to firstname.lastname@example.org as soon as possible. Be sure to include your full name, order number, and address in your request. We will try our best to catch your order before it ships.
What if something I ordered arrived damaged?
We're sorry about that! Contact email@example.com right away & we'll help you out.
My package is lost!
Oh no! If your package has been lost in transit, please reach out to firstname.lastname@example.org as soon as possible and we'll do everything we can to get what you ordered to your doorstep. **After an order has been delivered to the correct shipping address, PLEASE KNOW THAT we cannot be held responsible for lost or stolen packages.
What is your online return policy?
We accept exchanges within 14 days of the original purchase date. Please email email@example.com if you wish make an exchange, and one of our team members will assist you as soon as possible.